Titan USA Returned Goods Policy

  • Returns can be made anytime during the year

  • All returns must include an authorized RGA number

  • RGA numbers are only valid for 60 days after the date issued

  • Any TITAN USA return exceeding $1000 net requires a 2 for 1 offsetting order and any private brand return exceeding $1000 net requires a 3 for 1 offsetting order. Offsetting order must be placed after tools have been returned and will be processed the same day credit is issued.

  • Current standard catalog items only will be authorized for return

  • Returned goods must have been purchased within last 12 months, and the po# must be provided prior to authorization

  • Standard package quantities only will be accepted

  • Tools must be in saleable condition

  • ***All returns are subject to review upon receipt by Titan USA***