Titan USA Returned Goods Policy


  • Returns can be made anytime during the year


  • All returns must include an authorized RGA number


  • RGA numbers are only valid for 60 days after the date issued


  • Any TITAN USA return exceeding $1000 net requires a 2 for 1 offsetting order and any private brand return exceeding $1000 net requires a 3 for 1 offsetting order. Offsetting order must be placed after tools have been returned and will be processed the same day credit is issued.


  • Current standard catalog items only will be authorized for return


  • Returned goods must have been purchased within last 12 months, and the po# must be provided prior to authorization


  • Standard package quantities only will be accepted


  • Tools must be in saleable condition


  • ***All returns are subject to review upon receipt by Titan USA***